Billing and Plans

Aymo offers multiple subscription tiers designed for individuals, creators, and teams. Billing controls model access, message limits, file size limits, workspace features, and team capacity.

This section explains plan options, payment details, usage limits, and billing management.

Plan Overview

Aymo includes four main plans:

• Free: Limited light models for individual use
• Plus: Light and pro models with basic collaboration features
• Premium: Full model access with higher usage limits and expanded collaboration
• Business: Full model access with maximum limits and team capacity

Plan selection determines which models are available, usage limits, organizations, and collaboration features.

Free Plan

The Free plan supports basic exploration and light usage.

Includes:

• Access to light models
• Up to 500 messages per month
• 50 credits per month
• 1 organization
• Solo use only
• Community support

This plan is ideal for quick tests and light tasks.

Plus Plan

The Plus plan expands model access and introduces collaboration features.

Includes:

• Access to light and pro models
• Up to 4,000 messages per month
• 1,000 credits per month
• Attachment support
• Web search
• File context
• Deep research mode
• Up to 5 organizations
• Up to 3 team members

The Plus plan is suitable for individuals and small teams with regular usage.

Premium Plan

The Premium plan unlocks the full model catalog and higher usage limits.

Includes:

• Access to light, pro, and max models
• Up to 12,000 messages per month
• 3,000 credits per month
• Large file attachment support
• Web search
• File context
• Deep research mode
• Up to 15 organizations
• Up to 10 team members

The Premium plan is suitable for growing teams that require broader model access and collaboration.

Business Plan

The Business plan provides the highest limits and maximum collaboration capacity.

Includes:

• Access to light, pro, and max models
• Up to 30,000 messages per month
• 7,000 credits per month
• Large file attachment support
• Web search
• File context
• Deep research mode
• Bring Your Own API Key (BYOK)
• Up to 60 organizations
• Up to 25 team members

The Business plan is designed for organizations that require advanced collaboration and large-scale AI usage.

Message and Credit Limits

Each plan includes a monthly message and credit limits.

Plan-based limits determine:

• Maximum chat messages per month
• credit usage per response
• Daily caps (Free and Plus only)

Premium and Business have no daily usage limits.

How Credits Are Calculated

Credits are the single unit Aymo uses to measure AI usage across every model and tool on the platform. Instead of tracking separate quotas for chat, images, and tools, everything draws from the same monthly credit balance.

The base rate

• 1,000 input/output tokens = 1 credit
• 1,000,000 input/output tokens = 1,000 credits

Tokens are how AI models read and write text. As a rough guide, 1,000 tokens is around 750 words. Both what you send and what the model returns count toward the total.

Why some models cost more

Models are grouped into three tiers based on how expensive they are to run:

• Light: everyday models for quick questions, drafting, and summaries
• Pro: stronger reasoning for research, analysis, and longer work
• Max: the most capable models, for complex tasks where quality matters most

A Max model uses more credits than a Light model for the same conversation. The model picker shows the tier next to each model so you can see what you are spending before you send.

Image generation

Image models are billed per image, not per token, because they do not work in tokens. Each model shows its credit cost in the picker before you generate. Costs currently range from a few credits per image on Light models up to around 50 on Max models. Generating multiple images in one batch multiplies the cost by the number of images.

Your three limits

• Every plan has three limits running at the same time:
• Messages per month: how many messages you can send
• Credits per month: your total usage allowance
• Daily credit cap: the most you can spend in a single day

You hit whichever comes first. The daily cap exists so a single heavy day does not drain your whole month.

Model Availability

Model access changes based on plan level.

• Free: Basic models such as Flash Lite, Qwen 4B, and DeepSeek etc.
• Plus: Adds plus-level models and a wider selection
• Premium: Full model library including GPT, Claude, Gemini, Grok, Qwen, and more
• Business: Same full model library with increased workspace controls

BYOK enables custom provider models only on Business plan.

File Upload Limits

File upload capacity increases with higher plans:

• Free: No uploads
• Plus: Standard file sizes
• Premium: Larger files
• Business: Highest upload capacity

Supported file types remain consistent across all paid plans.

Team Member Limits

Workspace team sizes depend on the subscription tier:

• Free: Solo use
• Plus: Up to 3 members
• Premium: Up to 10 members
• Business: Up to 25 members

Shared workspaces are available on Premium and Business.

Organization Limits

Shared workspace availability:

• Free: Up to 1 organization
• Plus: Up to 5 organizations
• Premium: Up to 15 organizations
• Business: Up to 60 organizations

Higher plans support more organizations for managing separate teams, projects, and workflows.

Billing Cycle and Payments

Aymo supports monthly and annual billing. Annual billing provides cost savings compared to monthly pricing.

Payment methods include:

• Credit and debit cards
• Online payment providers based on region

Billing details can be updated at any time from the profile menu.

Invoices and Receipts

Invoices and payment receipts are available from Settings → Billing and Plans → Invoices.

Each Invoice includes

• Invoice number
• Payment amount
• Billing date and time
• Payment status
• Downloadable PDF receipt

Changing Plans

Plans can be upgraded or downgraded from the billing page. Changes take effect immediately or at the start of the next billing cycle, depending on the action.

Canceling a Subscription

Subscriptions can be canceled at any time. After cancellation, the plan remains active until the end of the billing period.

No additional charges will be applied unless the plan is renewed.

A subscription can be canceled at any time from the Billing and Plans page.

To cancel a subscription:

• Open Settings → Billing and Plans
• Navigate to the Subscription section
• Click Actions
• Select Cancel Subscription
• Confirm the cancellation

Downgraded accounts retain access to data but lose premium features.

How to Purchase Additional Credits

If you’ve used all of your monthly allocated credits and don’t want to wait until your next monthly reset, you can purchase additional credits.

Go to the Credits page in your account: Credits

From there, you can choose the additional credit that best suits your needs and purchase it directly.

Your purchased credits can be used in addition to your monthly allocated credits.

What happens to my credits after I upgrade/downgrade or cancel?

Your unused credits are yours to keep. They automatically carry over when you upgrade, downgrade, or cancel your subscription. Changing your plan won’t reset or remove your existing credit balance, so you can use your remaining credits whenever you’re ready.

Billing Support

Billing-related issues can be addressed through:

• Priority email support for Premium and Business
• Standard email support for Plus
• Community support for Free

Receipts, refunds, and plan adjustments can be requested through support channels.