Privacy Policy

The short version

If you only read one section, read this one. Everything below explains it in detail.

• We don't train on your data. Not your prompts, not your files, not your outputs.
• We don't sell your data. Ever, to anyone.
• Every model runs through official APIs. No resellers, no unofficial endpoints, no workarounds.
• Your prompts go to the provider you pick. That's how the platform works. You choose the model, we route the request.
• Everything is encrypted, in transit and at rest, including any API keys you add.
• You can delete it. Your conversations, your files, your account.

1. Who we are

Aymo AI ("Aymo," "we," "us") is operated by Pimjo.

Registered office Level 2, House 3, Road 5, Baridhara J Block, Dhaka 1212, Bangladesh

Contact [email protected]

We handle personal data in line with applicable data protection laws, including the GDPR where it applies to you. We act as the data controller for your account and billing data, and as a processor for the content you submit to be processed by AI models.

Aymo links to third-party sites and tools that operate under their own privacy policies. We aren't responsible for their practices.

2. What we collect

Account data Your name, email address, and profile picture if you upload one.

Billing data Collected when you buy a paid plan or credits. We never store full card details. See Section 5.

Prompts, files, and outputs What you send to a model, what you upload, and what the model returns.

Usage and device data Log data, IP address, device and browser type, and approximate location if you enable it. Used to run, secure, and improve the platform.

3. How AI processing works

This is the section most people want, so here it is in full.

You pick the model, we route the request

Aymo is a multi-model platform. When you send a prompt, your input goes to the third-party model provider you selected so an output can be generated and returned. This is how the product works, and it's necessary to provide the service.

Official API access only

We reach every model through the provider's official commercial API. We do not use resellers, unofficial endpoints, scraped access, or any workaround. When you select a model, your request goes to that provider directly through their documented API.

This matters because official API access comes with contractual data terms. Backdoor access doesn't.

No training on your data

We do not use the content of your private conversations to train models of our own.

We also choose providers whose API terms exclude the use of customer input for training their models. Once your input reaches a provider, it's handled under that provider's terms, which we can't control but do vet before adding a model to the platform.

One thing to keep in mind

Please avoid putting sensitive personal data or confidential information into prompts. Once a prompt leaves Aymo for a model provider, it's covered by that provider's terms, not ours.

4. How we use your data

We use your data to:

• Create and secure your account
• Provide and improve the platform
• Process payments
• Personalize your experience
• Send you service updates
• Send marketing, but only if you opted in
• Meet our legal obligations

Depending on the activity, our legal basis is performance of our contract with you, your consent, our legitimate interests, or a legal obligation.

We do not sell your personal data.

5. Who we share it with

We share data only where it's reasonably necessary:

AI model providers you select Your prompt goes to the provider whose model you chose. That's the point of the platform.

Service providers Companies that help us run Aymo, all under confidentiality obligations.

Legal and safety Where required by law, or to protect Aymo, our users, or the public.

Business transfers If Aymo is ever part of a merger or acquisition, subject to this policy.

Where data moves across borders, we apply appropriate safeguards.

6. Payments

Payments are processed by Stripe under its own privacy policy. Card data is encrypted in transit. We never see or store your full card details.

7. Security

Encryption

Data is encrypted in transit and at rest. That covers conversation content, uploaded files, and any API keys you add through BYOK.

API keys

Keys you add are encrypted and scoped to the workspace where you added them. We don't log key values, and we don't send them anywhere except the provider the key belongs to.

Infrastructure

Our storage and databases run on infrastructure from SOC 2 certified cloud providers, hosted in the United States and the European Union. Internal access to production systems is restricted and logged.

The honest caveat

No system can be guaranteed fully secure. We use reasonable technical and organizational measures, and we tell you what they are, but nobody can promise perfection.

8. How long we keep it

We keep conversation history so features like history and continuity work. It stays until you delete it or close your account.

9. Your rights

Subject to applicable law, you can:

• Access the data we hold about you
• Correct it
• Delete it
• Object to or restrict certain processing
• Get a copy of it
• Withdraw consent you previously gave

To make a request, email [email protected].

10. Cookies

We use cookies to run the site, remember your preferences, and understand how the platform is used. You can disable them in your browser, though some features may stop working as intended.

11. Children

Aymo isn't intended for anyone under 18, and we don't knowingly collect their data. If you think a child has given us data, email [email protected] and we'll remove it.

12. Changes to this policy

We may update this policy. Changes get posted here, and we'll notify you about significant ones. If you don't agree with a change, please stop using the platform.