Account and Auth - Documentation

This section covers account creation, sign-in options, password management, and access settings for Aymo AI.

Aymo supports email-based accounts and popular single sign-on methods to make authentication simple and secure.

Accounts are required to access chats, models, create workspaces, collaborate with teams, manage API keys, and use all platform features.

An account can be created through the Aymo sign-up page. Aymo supports multiple authentication providers to ensure a reliable onboarding process.

Supported sign-up methods:

After completing the sign-up form, log in directly from the authentication page.

What happens after creating an account:

Visit the sign-in page use the same method used during registration:

If two accounts share the same email across providers, the sign-in must match the original method to avoid conflicts.

Aymo provides a secure password recovery flow.

Reset Process:

The account becomes accessible immediately after the reset is complete.

Authentication Errors

Common sign-in issues include:

Most issues can be resolved by resetting the password or selecting the correct login method.

Account deletion is handled by the support team. Aymo does not provide a self-service delete option for security and data protection reasons.

To request deletion, submit a ticket through the official support channel using the same email associated with the account.

Deletion removes:

Shared workspace data created by the account remains accessible to other workspace members. Account deletion is permanent once processed.